Our Services

 Setting up a new computer can be overwhelming, especially if you’re not tech-savvy. Our professional technicians will come to your home in Harford County, Maryland, to ensure your new computer is set up correctly. We will install necessary software, configure settings, connect to your Wi-Fi network, and transfer data from your old computer to your new one. This service is perfect for ensuring your new device is ready to use without any hassle. 

Over time, computers can slow down due to accumulated files, outdated software, and malware. Our PC tune-up service will breathe new life into your computer. We will perform a thorough cleanup, remove unnecessary files, update software, optimize settings, and enhance security. This service will improve your computer’s performance and ensure it runs smoothly, helping you get the most out of your device. 

Whether you’re a Mac or Windows user, we provide expert support for both operating systems. Our technicians will troubleshoot and resolve any issues you might be experiencing. From system crashes and software errors to hardware malfunctions, we have the expertise to get your computer back in working order. This service is ideal for anyone needing reliable and knowledgeable assistance with their Mac or Windows computer. 

Protecting your personal information online is more critical than ever. Our cyber security protection service includes installing and configuring antivirus software, setting up firewalls, and providing tips on safe browsing habits. We also offer guidance on recognizing phishing scams and other online threats. This service is essential for anyone looking to safeguard their digital life against cyber threats. 

Malicious software can compromise your computer’s performance and security. Our adware and malware removal service will detect and eliminate harmful software from your computer. We use advanced tools and techniques to ensure your system is clean and secure. This service helps maintain your computer’s health and protects your personal information from malicious attacks. 

Setting up a device like your TV could be complicated and difficult to configure properly.  We have the team of experts ready to help you with this setup so your previous paid subscriptions, favorite channels are all setup for you to enjoy watching your TV.  We also provide also a step-by-step instructional walk through of your device to make sure you are comfortable with your new device. 

When you have no internet connection or a slow running connection in today’s world it impacts much of our daily lives.  Let us help you when you have loss of internet, adding a new device to your existing network or figure out why your internet is running below peak performance.  We have the background and certifications to help ease this frustration and the knowledge to make sure it is set up with cyber security protection in mind for all your devices.   We can also add network extenders to boost signals throughout your home to help with the lower signal strength that sometimes causes issues.  

Often when you need to print something quickly is when you notice your printer has decided not to work.  This could be for several reasons from a broken network connection, improper cabling, toner or ink issues, new printer setup incorrectly or even the manufacturer locking you out of your printer.  This service is something we can do at times remotely or possibly must service onsite, either way we have you covered and will get your printer working properly.  

iPhones, IPADs, Tablets and Androids are heavily used and incorporated into our daily lives.  They help us to be more mobile and provide the flexibility to have our data from other devices readily available.  When it comes to troubleshooting the devices, it can be a daunting task.  Let us help you with troubleshooting cloud issues, data backups, network or software problems that we have trained professionals ready to help ease the headaches that come with new or existing devices. 

Data today is said to be the new gold mine of this century.  Photos of family and friends, important documents, business documents, emails, passwords, etc. are just some of the data we have learned we cannot live without.  Give us a call to backup your data from an existing device and transfer it to a new computer or existing device. We will make sure that your data is secured with the highest integrity and available when you need it.   

A new flat screen TV is exciting to have although they are not as user-friendly for most people.  We have the experience and knowledge to help you with the setup of your flat screen TV to incorporate your existing cable or internet provider for applications such as Hulu or YouTube TV.  Also, many times we see that there are Apple TV, fire cubes or firesticks that need to be added to the new TV, we can help with that also.  There are also a host of other applications that come with today’s smart TVs that we can assist you with to make the setup hassle free. We can also hang the TV for you if you need that service.  

Ring has become widely used by most homeowners today, it is a great layer of protection for any home today.  Ring has many new devices from the doorbell, home security kits, flood lights and alarms. We can help you with the professional installation, setup of the devices or troubleshooting of existing devices.  It is important to make sure that your ring appliance is set up properly to your home network and that your home network is secure to properly have devices working at peak performance. Give us a call and we will be happy to help you with your ring devices.   

There is so much changing in today’s world when it comes to computers, software, emails, surfing the internet safely, iPhone, iPads and tablets just to name a few. Here at Tek Remedies we can set up a detailed training plan on whatever you would like to explore and learn more about.  We can train one user groups of users and tailor the training to the length and level of the users (beginner, intermediate, advanced) to get the most out of the training class. 

Many homes today have security cameras installed, which is a layer of protection that is seen to help prevent break-ins and vandalism. We can help with the installation and setup of outside or inside your home cameras and configuration of the application for your viewing and monitoring.  This includes application updates, software demonstration and camera views approved by the homeowner as part of the installation.